Holiday Inn Express - Oneonta, an IHG Hotel

When we entered the room smelled of smoke. Went to the bathroom and found cigarette ashes in the toilet and some on the seat. I grew up in a house that smoked so I just flushed and wiped the seat but I don’t smoke and didn’t like the smell. It eventually disappeared. I’m assuming they just cleaned and a worked took a smoke break and forgot to flush. Rest of the room was clean and the staff was friendly. Great breakfast options also! Staff was great and even called to make sure we get our stuff back that my daughters left there.

The hotel was clean and well-maintained. The beds were comfortable. The pool was great for our kids. The staff was helpful and attentive to needs. For instance, I was making a cup of tea at the coffee/tea area around 9 pm and the water ran out. A staff member was there almost immediately to refill the water and make sure I had everything I needed. Breakfast was good.

Everything at this hotel was lovely - the staff was friendly and attentive to our needs. The breakfast was excellent and had many healthy choices. Staff there was excellent and made sure everything was kept clean.

The beds were so comfortable! The location is great, the hotel is clean and new. Overall, this is one of the best hotels I've stayed at. I will definitely stay here again and suggest that friends and family stay here as well.

The room faced the city of oneonta which was nice. The location is super easy to get to. The rooms and bedding were nice and clean with room cleaning taking minimal time.